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CheckoutDesktopFriction

Make guest checkout the default path, not a hidden link

Checkout opens straight into a guest flow, with account creation offered as an optional step after the order is placed rather than a wall the shopper has to find a way around first.

First checkout screen showing a guest email field as the primary path, with sign-in offered as a secondary, smaller link
Ridgecheckoutcaptured Jul 2026source

What it is

The first checkout screen presents a guest email field as the primary path, with "sign in" available as a secondary link and account creation deferred to a post-purchase offer, rather than defaulting to a login-or-register screen that guest checkout has to be found underneath.

Why it works

A shopper who has already decided to buy is not thinking about account management, they are thinking about finishing. Forcing a password and a username choice into the middle of that intent introduces a task with no relationship to the purchase, and in a Baymard survey of US shoppers, 18% of checkout abandoners named exactly that as their reason for leaving: the site wanted them to create an account.1 Offering the account afterward, once the order is already placed, asks for the same commitment at a point where it costs the shopper nothing to say yes.

How to test it

Hypothesis
Making guest checkout the default path will lift checkout completion rate, because shoppers no longer need to create a password before they can pay.
Primary metric
Checkout completion rate (sessions that start checkout)
Guardrail metric
Post-purchase account creation rate, which could fall toward zero if the deferred offer fails to convert as well as a forced one did

References

  1. 1.Baymard Institute (2026). Cart Abandonment Rate Statistics. Baymard Institute. https://baymard.com/lists/cart-abandonment-rate

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